The contempt that media companies have for their customers isn't confined to the usual suspects. See below.
As these videos reveal, videogame and anime companies are no less prone to holding the very people who allow them to live in contempt than Lucasfilm or CBS. They do treat the customers as paypigs, and too often that perception is validated by the customers complaining while handing over their money to them anyway. You give money to people who hate you. You do this because you put too much attachment to something worldly in lieu of something far more important. The abuse will continue until you unfuck yourself and put back that which ought to be central to your life, and that doesn't mean fandom or gaming.